What Information We Gather and Why
When you open an account, we collect your name, email address, phone number, and the payment identifiers linked to your chosen method — whether that is your DANA wallet ID, OVO number, GoPay account, or QRIS code. We also log device type, IP address, and session
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timestamps to keep your account secure against unauthorised access. Transaction records are retained for the period required by applicable financial regulations, after which they are purged from active systems. We do not collect data beyond what is needed to operate your account, process withdrawals, and resolve
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disputes. Access to this data within our organisation is restricted to staff whose role requires it. Whether additional local disclosure requirements apply to your account depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.